Yoolmu Privacy Policy

At Yoolmu Inc. (the “Company”), we are dedicated to protecting your personal information and privacy. This Privacy Policy explains how we collect, use, and share your personal information when you use our Talkbox service. By using our services, you agree to the collection and use of information as described in this policy.

Effective Date: June 1, 2024

1. Purpose of Processing Personal Data

We collect and use personal data for the following purposes. Your data will not be used for any other purpose without your prior consent, unless required by law.

1. Membership Registration and Management

   • To confirm your registration, provide member services, identify and authenticate members, maintain and manage memberships, prevent unauthorized use, and handle notifications and complaints.

2. Service Provision

   • To deliver our services, send contracts and invoices, provide content, offer personalized services, verify identity and age, process payments, and manage debt collection.

2. Categories of Personal Data Processed and Retention Period

Required Personal Data

We process the following personal data without your explicit consent under specific legal bases. We retain personal data only as long as necessary to fulfill the purposes for which it was collected or as required by law.

1. Membership Registration

   • Data Items: Email, password
   • Retention Period: Until membership withdrawal

2. Social Media (SNS) Membership Registration

   • Data Items: Nickname, email, region, language
   • Retention Period: Until membership withdrawal

3. Customer Service for Sales Services

   • Data Items: Name, phone number, purchase history
   • Retention Period: Until membership withdrawal

4. Order and Payment Processing

   • Data Items: Email, order history, payment information
   • Retention Period: Until membership withdrawal

5. Service Use and Personalized Learning Experience

   • Data Items: Voice recordings, AI conversation records, service usage records, age, gender, occupation
   • Retention Period: Until membership withdrawal

Optional Personal Data

We process the following personal data with your explicit consent:

1. Marketing and Personalized Advertising
   • Data Items: Gender, age, interests, occupation, location, pseudonymized AI conversation records
   • Retention Period: Until consent withdrawal

3. Procedures and Methods for Destroying Personal Data

1. We destroy personal data without delay when the retention period has expired or the purpose of processing has been fulfilled.
2. If personal data needs to be retained due to other laws, it is stored separately in a different database or location.
3. Destruction Procedure and Method:
   • Procedure: Data selected for destruction is approved by the data protection officer.
   • Method: Electronic data is irreversibly deleted, and paper documents are shredded or incinerated.

4. Delegation of Personal Data Processing

We delegate personal data processing tasks to third parties as follows:

5. Overseas Transfer of Personal Data

We only transfer personal data overseas for specific purposes as follows:

1. OpenAI, L.L.C.

   • Data Items: Voice recordings, AI conversation records
   • Country: USA
   • Method: Remote transmission via dedicated network
   • Purpose: Real-time conversation experience
   • Retention Period: Until membership withdrawal

2. RevenueCat, Inc.

   • Data Items: Email, order history, payment information
   • Country: USA
   • Method: Remote transmission via dedicated network
   • Purpose: App store payment management and refund processing
   • Retention Period: Until membership withdrawal

If you do not consent to this data transfer, you will be unable to use our services. You may withdraw from the service if you do not agree to overseas data transfer.

6. Measures to Ensure the Security of Personal Data

We take the following measures to ensure the security of your personal data:

1. Administrative Measures: Internal management plans, dedicated staff, regular training.
2. Technical Measures: Access control systems, encryption, security programs.
3. Physical Measures: Access control to data storage and computer rooms.

7. Rights and Obligations of Data Subjects

1. You have the right to access, correct, delete, restrict processing, and withdraw consent regarding your personal data at any time.
2. You can exercise your rights via written communication, email, or other methods, and we will respond promptly.
3. Rights can also be exercised through a representative with a power of attorney.
4. Requests to access or restrict processing may be limited by law.
5. Requests to delete data cannot be accommodated if other laws require the data to be retained.
6. You can object to automated decision-making unless you have consented to it or it is required by law.

8. Data Protection Officer

We have appointed a data protection officer to handle all inquiries regarding personal data protection:

• Data Protection Officer:
  • Name: Terry Kwon
  • Position: CEO
  • Email: terry@yoolmu.com

For any questions or complaints regarding personal data, please contact our data protection officer or the responsible department.